Effective Date:  May 25, 2018

生效日期：2018年5月25日

Shiseido values your privacy and your privacy choices. We are committed to building strong and lasting relationships with our customers based on trust and transparency. In accordance with this philosophy, the protection of your personal data is essential to us and we wish to inform you via this Privacy Policy of how we collect and process this data.

資生堂尊重您的隱私和隱私選擇。我們努力以信任和透明為基礎，與客戶建立穩固和持久的關係。出於這一理念，我們十分重視對您個人資料的保護，並希望透過本隱私政策告知您我們如何收集和處理這些資訊。

This Privacy Policy (“Policy”) explains in detail the types of personal data we may collect about you when you use the Issey Miyake Parfums website and application, (hereinafter referred to as the “Services” or the “Sites”) and any other online or offline interactions you have with us through other written, oral or digital channels.

本隱私政策（“政策”）詳細說明了在您使用Issey Miyake Parfums網站和應用程式（以下簡稱“服務”或“網站”）時，或者當您透過其他書面、口頭或數位管道與我們進行線上或線下互動時，我們會收集哪幾類與您有關的個人資料。

It’s likely that we’ll need to update this Policy from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.

我們可能需要不定期更新本政策。發生重大變動時，我們會通知您，但也歡迎您隨時回來查看。

We hope the following sections will answer any questions you have but if not, please do get in touch with us.

我們希望下列內容能回答您所有的問題，如果找不到答案，請與我們聯繫。

1. Who are we?

我們是誰？

Issey Miyake Parfums is part of the Shiseido Group works as joint controller of your data together with Beauté Prestige International SA doing business as Shiseido Group EMEA.  Issey Miyake Parfums runs our local operations and Shiseido Group EMEA is in charge of leading our ecommerce, customer relations and marketing efforts for Europe.

Issey Miyake Parfums屬於資生堂集團，和Beauté Prestige International SA 公司共同掌握您的資料，Beauté Prestige International SA 的商號是Shiseido Group EMEA。Issey Miyake Parfums負責管理我們的本地業務，Shiseido Group EMEA負責管理我們的歐洲電子商務、客戶關係和行銷工作。

2. Legal basis for processing your data

依照法律處理閣下的資料

Data protection law in the European Union contains a number of “lawful bases” for processing personal data. These are really legal justifications which mean organisations like us are allowed to have your personal information in the first place. We have been careful to ensure we have a lawful basis for all processing of data we undertake. Our lawful bases include:

歐盟資料保護法中包含了許多關於個人資料處理的“法律基礎”。這意味著像我們這樣的組織具有首先獲得您個人資料的法律正當性。 我們一貫保持謹慎，確保我們所有的資料處理都合乎法律規定。我們的合法基礎包括：

Performing the contract we have with you – In certain circumstances, we need your personal data to comply with our contractual obligation to deliver products you order or in order to take steps at your request prior to entering into a contract.   For example, if you buy our products through our Site, we need your name and contact details so we can communicate with you and deliver the products to you. In this case, provision of your personal data will be necessary to provide you with the products, information and services you request and to perform the activities as explained above. If you do not provide your personal data we will not be able to provide you with the requested products and services.

履行我們與您簽訂的合約 – 在某些情況下，我們需要您的個人資料來履行產品訂購合約之義務，或者在簽訂合約之前根據您的要求採取措施。例如，如果您透過我們的網站購買我們的產品，我們需要您的姓名和聯繫方式，以便我們與您溝通並將產品交付給您。在這種情況下，為了向您提供您需要的產品、資訊和服務，並執行上述活動，我們需要您提供個人資料。如果您不提供個人資料，我們將無法向您提供所要求的產品和服務。

Legal compliance – Sometimes the law says we need to collect and use your data. For example, we can pass on details of people involved in fraud or other criminal activity to law enforcement and tax laws require us to retain records of orders and payments for our products. In this case, provision of your personal data will be necessary to provide you with the products, information and services you request and to perform the activities as explained above. If you do not provide your personal data we will not be able to provide you with the requested products and services.

法律規範 – 有時法律規定我們需要收集和使用您的資料。例如，我們會將參與欺詐或其他犯罪活動的人員的詳細資訊傳遞給司法機構，稅務法也要求我們保留我們的產品訂單和付款記錄。在這種情況下，為了向您提供您需要的產品、資訊和服務，並執行上述活動，您需要提供個人資料。如果您不提供個人資料，我們將無法向您提供所要求的產品和服務。

Legitimate interests – this is a technical term in data protection law which really means we have a good and fair reason to use your data and we do so in ways which does not hurt your interests and rights. We sometimes use your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we will send you promotional communications about our service, subject to your legal rights to control whether we do so. We do analyse how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows to improve and develop the quality of the online experience we offer all our users.

合法利益 – 這是資料保護法中的技術術語，這實際上意味著我們有充分和公平的理由來使用您的資料，我們所使用的方式不會損害您的利益和權利。我們有時會使用您的資料以合理預期的方式追求合法利益，這可能是我們業務運作的組成部分，並且對您的權利、自由或利益不會產生重大影響。例如，您有權決定是否同意我們向您發送有關我們服務的促銷資訊，我們會按照您的選擇來處理。我們會分析用戶如何與我們的網站進行互動，以便更好地了解在設計中，哪些元素運行良好，哪些元素效果不佳。這可以改善和提升我們為所有用戶提供的線上體驗。

Consent – in certain cases we may ask for your consent before using your information.

同意 – 在某些情況下，我們可能會在使用您的資訊之前徵得您的同意。

• When do we collect data from you

我們會在什麼時候收集您的資料？

here are a number of occasion on which we will collect information from you:

• When you visit one of our Sites, use your account to buy products and services, or redeem vouchers from us on the phone, in a shop or online.
• When you make an online purchase and check out as a guest (in which case we just collect transaction-based data).
• When you create an account or profile with us.
• When you sign up online or in our shops to receive electronic newsletters, blog posts, special offers and other materials.
• When you join one of our loyalty programs online or in a shop.
• When you enter competitions or quizzes we may hold.
• When you choose to complete any surveys we send you.
• When you comment on or review our products.
• 當您訪問我們的某個網站，透過您的帳號購買產品和服務，或透過電話、商店或線上兌換我們的優惠券時。
• 當您以訪客身份線上購買產品並結賬時（在這種情況下，我們只收集關於交易的資料）。
• 當您創建我們品牌的帳號或個人資料時。
• 當您線上或在我們的商店註冊，以便收到電子報、部落格文章、特殊優惠和其他內容時。
• 當您線上或在商店加入我們的忠實會員計劃時。
• 當您參加我們舉行的比賽或測驗時。
• 當您選擇參加我們發送給您的任何問卷調查時。
• 當您評論或瀏覽我們的產品時。
• When you participate in our user community or otherwise contribute content to the Sites, such as by authoring a post on our forums or commenting on a blog post.
• When you engage with us on social media.
• When you book any kind of appointment with us or book to attend an event
• When you contact us in some way – online chat, email, text message, telephone help line for any reason, compliments, feedback or a request.
• When you fill in any forms. For example, if an accident happens in a store.
• When you submit an employment application and/or resume, or fill out other employment documentation.
• When you’ve given a third party permission to share with us the information they hold about you.
• 當您參與我們的用戶社群或以其他方式向網站提供內容，例如在我們的論壇上撰寫帖子，或在部落格文章上發表評論時。
• 當您在社群媒體上與我們互動時。
• 當您和我們預約進行任何形式的會面，或預約參加我們的活動時，例如與我們的美容顧問在商店和百貨商店預約進行美容諮詢，參加化妝課程或諮詢，以及和新產品發布有關的活動。
• 當您以某種方式聯繫我們時 – 例如線上聊天、電子郵件、簡訊、因任何事宜撥打客服專線，按讚、使用回饋或提出請求。
• 填寫任何表格時。例如，假設在商店發生問題時。
• 當您提交求職申請和/或履歷，或填寫其他求職文件時。
• 當您授權第三方與我們共享他們持有有關您的資訊時。

4. What data do we collect and why do we use it?

我們會從您那裡收集哪些資訊以及我們為什麼使用它？

Depending on how you interact with us (online, in-store, on the phone, etc.), we may collect from you various types of information, which are described in more detail below. In some instances, we may combine one type of information with another type of information, and store them together in our records. In all cases, however, we strive to limit the amount of information we collect and store to that which is necessary for the lawful reason we have your information in the first place. We inform you wherever possible whether we need information requested or whether you have the choice not to provide it, but can still make an order, subscribe for our updates and offers etc. We may not be able to provide a service if you do not disclose the information requested.

根據您與我們互動的方式 (線上、店內、電話等)，我們可能會從您那裡收集各種類型的資訊，具體請參考下文。在某些情況下，我們可能會將某一類資訊與另一類合併起來，一起儲存到我們的記錄中。但無論在何種情況下，我們都會盡力限制收集與保存您的資訊量，將其保持在合法範圍之內。我們會盡可能通知您是否需要提供資訊，或您是否可以選擇不提供資訊，但仍可以下訂單、訂閱我們的更新和優惠等。如果您不披露所需資訊，我們可能無法提供服務。

1. Information your provide to us when you interact with us

您與我們互動時向我們提供的資訊

• Account information: such as your name, customer number, login ID, screen name, password, and/or security question and answer, and other registration information. Certain login information, such as your customer number, may be generated by us and then sent to you. We only collect (or create for you) unique login information for those activities that require an account. Your unique login information, especially your password, should always be kept confidential and should never be shared with anyone else.

• 帳號資訊：例如您的姓名、客戶編號、登入ID、用戶顯示名稱、密碼和/或安全問題和答案，以及其他註冊資訊。某些登入資訊，例如您的客戶編號，可能由我們生成，然後發送給您。我們僅為需要帳號資訊的操作收集（或創建）唯一登入資訊。您的唯一登入資訊，尤其是您的密碼，應始終保密，絕不應與其他任何人共享。

• Personal contact information: This includes any information that would allow us to personally contact you, such as your name, home or mailing address, phone number (home, mobile), or email address. In some cases, this could include information that you give us about someone else (for example, if you ask us to ship a product to a friend). We typically collect personal contact information in connection with a variety of activities, including account registration (e.g. online shopping and website community features, newsletter sign-up, etc.), product orders, customer service, contests and promotions, and customer feedback. If you create an account with us, some of your personal contact information may be stored under your account profile.

• 個人聯繫資料：這是指允許我們親自與您聯繫的任何資料，例如您的姓名、住處或郵寄地址、電話號碼（住處電話和行動電話）或電子郵件。在某些情況下，可能還包括您向我們提供的有關其他人的資訊（例如，如果您要求我們將產品寄送給朋友）。我們通常會收集與各種操作相關的個人聯繫資訊，包括帳號註冊（例如線上購物和社群網站功能，訂閱電子報等）、產品訂單、客戶服務、競賽和促銷，以及客戶意見回饋。如果您創建了我們的帳號，您的某些個人聯繫資訊可能會儲存在您的帳號個人資料中。

• Order and product information: This includes details of the products you have ordered and searched for online or in our shops, the time, date of orders and searches, the shops you prefer to visit (which we know from records of the purchases you have made in our shops). We use this information send you promotional emails and communications (with your consent), to make personalised recommendations of products when you return to the Site, to advertise to you (with your consent) when you visit other websites and to better understand our customers so we can improve our products and our customer’s experience of our business both offline and online.

• 訂單和產品資訊：這是指您在線上或在我們的商店中訂購和搜索產品的詳細資訊、訂購和搜索的時間、日期，以及您喜歡訪問的商店（我們可以從您在商店中購買產品的記錄中取得）。我們（在徵求您同意後）會根據這類資訊向您發送促銷郵件和電子報，在您再度光臨本網站時進行個人化的產品推薦，在您訪問其他網站時向您（經您同意）播放廣告，以及更好地了解我們的客戶，以此改善我們的產品和客戶對於本品牌的線下和線上體驗。

• Demographic information and preferences: This includes any information that describes demographic characteristics and preferences, such as age, gender, preferences, interests, date of birth, age or age range, with your consent facial attributes (e.g., hair color, eye color, skin type, skin tone, – these are only provided if you choose to do so and you can order products without providing facial attribute data), general geographic location (e.g., post code or city and state), favorite products, hobbies and interests, or lifestyle information. We typically collect demographic information in connection with a variety of activities, including account registration (e.g., online shopping, website community features, newsletter sign-up, etc.), contests and promotions, and customer surveys. If you create an account with us, you may be allowed to modify certain demographic information stored under your account profile. We use this information to send you promotional emails and communications (with your consent), to make personalised recommendations of products when you return to the Site (with your consent), to advertise to you (with your consent) when you visit other websites and to better understand our customers so we can improve our products and our customer’s experience of our business both offline and online.

• 人口統計資訊和偏好：這類資訊包括描述人口統計特徵和偏好的任何資訊，例如年齡、性別、偏好、興趣、出生日期、年齡或年齡範圍、您同意透露的面部特徵（例如，頭髮顏色、眼睛顏色、皮膚類型和膚色 – 這些資訊僅在您同意這樣做時提供，您也可以在不提供面部特徵資訊的情況下訂購產品）、一般地理位置（例如，郵政編碼或城市和州）、喜愛的產品、愛好和興趣，以及生活方式等資訊。我們通常收集與各種操作相關的人口統計資訊，包括帳號註冊（例如，線上購物、社群網站功能、訂閱電子報等）、競賽和促銷，以及客戶調查。如果您創建了本網站帳號，系統可能會修改您帳號資料下儲存存的某些受眾特徵資訊。我們使用此類資訊向您發送促銷電子郵件和電子報（徵得您的同意），在您再度光臨本網站時進行個人化的產品推薦，在您訪問其他網站時向您（經您同意）播放廣告，以及更好地了解我們的客戶，以此改善我們的產品和客戶對於本品牌的線下和線上體驗。

• Payment and Transaction-related information: This includes any information that you use to make a purchase, such as your payment card details, gift card information, other forms of payment we make available. We only collect payment information for purchases (whether your purchase is made in-store, online, by phone, or via catalogue). If you create an account with us (e.g. Shopping/Community account, etc.), your payment information (along with your purchase history and other related preferences) may be stored under your account profile. We use this information to process your payments when your order products from us, to enable you to redeem or to give gift vouchers and to record your payment information for faster checkout if you choose to do that. Where we allow you to buy products and services from the Site, payments made on the Site are made through our payment gateway provider, who is Cybersource for our Bare Minerals Site and Trade Global for our NARS Sites. You will be providing credit or debit card information directly to them, encrypting your credit/debit card information and authorising payment. Information which you supply to Cybersource or Trade Global is not within our control and is subject to their own privacy policy here https://www.cybersource.com/en-EMEA/privacy/ and here http://www.tradeglobal.com/privacy-policy/

• 與付款和交易相關的資訊：這是指與您購買產品有關的任何資訊，例如您的付費金融卡詳情、禮品卡資訊以及其他我們接受的付款方式。我們只收集購買產品時的付款資訊（無論您是在店內、線上、透過電話還是透過目錄購買）。如果您在我們的網站上創建了一個帳號（例如購物/社群帳號等），您的付款資訊（以及您的購買歷史記錄和其他相關偏好設定）可能會儲存在您的帳號個人資料下。我們會透過這些資訊，在您向我們訂購產品時處理付款，幫助您兌換禮券或提供禮券，並記錄您的付款資訊，以便在您同意的情況下，使您更快地結帳。如果我們允許您從本網站購買產品和服務，則本網站上的付款是透過我們的付款閘道供應商進行的，我們的Bare Minerals網站由Cybersource負責，NARS網站由Trade Global負責。您將直接向他們提供信用卡或簽帳金融卡資訊，為您的信用卡/簽帳金融卡資訊加密並授權付款。您提供給Cybersource或Trade Global的資訊不在我們的控制範圍內，並受這些供應商本身的隱私政策約束，請參照https://www.cybersource.com/zh-APAC//和http://www.tradeglobal.com/privacy-policy/

• Employment related information: This includes information you provide when submitting an employment application online and provide during the recruitment process, such as your CV, cover letter, employment history education history, professional qualifications, language and other relevant skills, and other information included in a or as part of our online application process. We use this to take necessary steps with a view to entering into a possible contract with you and in our legitimate interests in assessing candidates for employment.

• 求職相關資訊：這是指您透過網路提交求職申請時，以及在招募過程中提供的資料，例如您的履歷、求職信、工作經歷、教育背景、專業證照、語言和其他相關技能，以及其他資訊，以作為在我們網站上的線上申請流程的一部分。我們將透過這些資訊採取必要措施，以便與您簽訂可能的合約，並按照我們的合法利益來評估求職候選人。

• Your feedback: This includes information that you voluntarily share with us about your experience in using our products or services, including our beauty products, our Site, and our shops. Examples include comments and suggestions, testimonials, or other feedback you send us about what you may have liked (or disliked) about your experience in using our products or services. We typically collect this information in the form of customer surveys, feedback forms, and email correspondence. We use your feedback to understand what our customers think of our products and the experience they have of us, to improve our products and the customer experience and – if you agree to – to discuss your feedback with you.

• 您的反應：這是指您自願與我們分享您對我們的產品或服務使用後的心得，包括我們的美容產品、網站和我們的商店。包括評論和建議、推薦，或您向我們發送的有關您喜歡（或不喜歡）使用我們的產品或服務的其他反應。 我們通常以客戶調查、意見反應表和電子郵件的形式來收集此類資訊。 我們會透過您的反應來了解客戶對我們產品的看法以及顧客的體驗，以此改進我們的產品和客戶體驗，以及 – 如果您同意 – 與您討論您的意見。

• User-generated content and posts:  This refers to any content that you create and then share with us (and perhaps others) by uploading it to one of our websites or applications, such as our Facebook fan pages or applications. Examples include photos, videos, personal stories, or other similar media or content. We mostly collect customer-generated content in connection with contests and promotions, website community features, customer engagement, and third party social networking. Any other information you choose to make public on the Site (e.g. information shared with other members of our user community).

• 用戶生成的內容和貼文：這是指由您創建，然後將其上傳到我們的某個網站或應用程式（例如我們的Facebook粉絲專頁或應用程式），與我們（可能還有其他人）共享的任何內容。包括照片、影片、個人故事、其他類似媒體或內容。 我們主要收集與競賽和促銷、社群網站功能、客戶互動和第三方社群網絡相關的客戶生成內容。 除此以外，還包括您選擇在本網站上公開的任何其他資訊（例如，與我們用戶社群的其他成員共享的資訊）。

• Information on allergies and intolerance for the safety of our cosmetic products: This includes information on your allergies or intolerance, as provided by you to us through our customer service. Examples may include intolerance regarding our products or a component of a product. We only use this information with your explicit consent to follow-up on allergies and intolerance you may encounter when using our products as the case may be and in developing and improving our products. It’s always your choice whether you share such details with us.

• 與本品牌化妝品安全性有關的過敏和不耐症資訊：這是指您透過我們的客戶服務向我們提供的過敏或不耐症資訊。例如對我們的產品或某種成分的不耐症。我們僅在您明確同意的情況下使用此資訊，以便瞭解您在使用我們的產品時可能發生的過敏和不耐症情況，並藉以開發和改善我們的產品。 您是否與我們分享此類詳情始終由您決定。

• CCTV:  Your image may be recorded on CCTV when you visit one of our shops. We use for security reasons and regularly delete the footage unless an incident or alleged incident requires investigation or action.
• 監視器：當您訪問我們的商店時，您的影像可能會被記錄在監視器上。我們出於安全原因使用影像，並會定期刪除影像，除非某個事件或被指控事件需要透過這些影像來進行調查或採取行動。

1. Automatically collected information

自動收集的資訊

When you interact with us through the Site or our application, we use various technologies (including cookies, as further described below) to collect certain information (described below) about your visits to and use of the Site and application. We use this information to understand your needs and preferences better so we can offer you a better experience online and instore, to monitor and maintain our online infrastructure improve our Site and applications generally.

當您透過本網站或我們的應用程式與我們互動時，我們會使用各種技術（包括Cookies，如下文所述）來收集有關您訪問和使用本網站及應用程式的某些資訊（如下所述）。我們透過此類資訊來更好地了解您的需求和偏好，以便我們為您提供更好的線上和店內體驗，監測和維護我們的線上基礎架構，從而改善我們的網站和應用程式。

Our Site uses cookies and/or other similar technologies such as device-IDs, pixel tags and web beacons to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content, and enable you to use your social media accounts in conjunction with the Sites and enable us to advertise to you on our Sites and other sites and apps.

我們的網站用cookies和/或裝置ID、像素標籤或網路信標等其他類似技術來收集和儲存某些資訊。這些通常包括從網站傳輸到或網站透過您的電腦硬碟或行動裝置進行訪問的資訊或代碼，以方便儲存與您有關的資料，並在某些時候追踪與您有關的資料。Cookies和類似技術能夠使您在透過該電腦或裝置，與網站以及線上服務進行互動時被記住，並可用來管理一系列功能和內容，以及儲存搜索內容和呈現個人化內容，並使您能夠把社群媒體帳號和網站結合一起使用，使我們能夠在我們的網站和其他網站和應用上向您播放廣告。

In accordance to the information provided in the banner or notice emerging in our Site when you first visit our Site, browsing and remaining on our Site will be understood as you are consenting to the use of the abovementioned cookies as set out in this Policy and the Cookies Policy.

根據您第一次訪問我們網站時，在我們網站上出現的橫幅或通知中提供的資訊，瀏覽並停留在我們網站上，即被視為您同意使用本政策中提到的上述cookies以及Cookie政策。

You can change your browser to refuse the use of cookies and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here However, you may not be able to take full advantage of our website if you do so.

您可以更改瀏覽器設定以拒絕使用cookies，您的疑難排解畫面或使用手冊將告訴您如何執行此操作。我們還在此提供有關如何禁用cookies的資訊 但是，如果您這樣做，您可能無法充分使用我們的網站。

A number of cookies and similar technologies we use last only for the duration of your web or app session and expire when you close your browser/or exit the app. Others are used to remember you when you return to the Site and will last for longer.

我們使用的許多Cookies和類似技術僅在您登入網絡或應用期間使用，並在您關閉瀏覽器/退出應用時結束。其他則用於在您再度光臨本網站時記住您，並且會持續更長時間。

We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, and, in some cases, where required by law, where you have consented to their use. For more detail on the cookies we use see here . You can also find information on the social media and advertising partners here as they also use cookies and similar technologies on the Site.

我們使用這些cookies和其他技術，是因為它們是與您簽訂合約所必需的，並且在某些情況下，在法律要求的情況下，您同意使用它們。有關我們使用的cookies的更多詳細資訊，請參閱此處。您還可以在此處找到有關社群媒體和廣告合作夥伴的資訊，因為他們也在網站上使用Cookies和類似技術。

1. Info we receive and collect from other sources

我們從其他來源收到和收集的資訊

We may obtain information, including personal data, from third parties and sources other than our Site, such as our partners, advertisers. If we combine or associate information from other sources with personal data that we collect through the Service, we will treat the combined information as personal data in accordance with this Policy.

我們可能會從第三方和我們網站以外的其他來源，例如我們的合作夥伴和廣告商等處獲取資訊，包括個人資料。如果我們將來自其他來源的資訊與我們透過服務收集的個人資料相結合或關聯，我們將根據本政策的規定，將合併後的資訊視為個人資料。

1. Social media and advertising partners

社群媒體和廣告合作夥伴

We work with social media platforms and digital advertising platforms to:

我們與社群媒體平台和數位廣告平台合作：

• Make it easier for you to log onto your account (for instance by using your Facebook account)
• 讓您更輕鬆地登入您的帳號（例如，用您的Facebook帳號登入）
• Show you advertising for our products and the products of other companies in the Shiseido group on other websites and social media platforms. For instance, if you show an interest or buy a product on our Site or in one of our shops, we may advertise that or other products we think may be of interest and you may see them on other websites and on your Facebook or other social media feeds. To do this we will share information with our social medial and digital advertising partners about your age, gender and interests for instance so they can better understand what you are interested in. Our partners may also keep this information about you and use it to help other companies, unrelated to Shiseido, show you adverts online. You cannot be identified “in the real world” by any of this information. For more information about how to turn this feature off see below or visit http://www.youronlinechoices.eu.
• 在其他網站和社群媒體平台上向您展示資生堂集團的產品和其他公司的產品廣告。例如，如果您在我們的網站或我們的某個商店中對某款產品表示興趣或購買某款產品，我們可能會向您推薦我們認為您可能感興趣的產品或其他產品的廣告，您可能會在其他網站和Facebook或其他社群網站動態牆上看到它們。為此，我們將與社群媒體和數位廣告合作夥伴分享有關您的年齡、性別和興趣的資訊，以便他們更好地了解您感興趣的內容。我們的合作夥伴也可能會保留您的相關資訊，並用於幫助其他與資生堂無關的公司向您播放線上廣告。別人無法透過任何此類資訊識別您“在現實世界中”的身份。關於如何關閉此功能，請參閱下文或訪問http://www.youronlinechoices.eu。

Our social media and digital advertising partners also use cookies and similar technologies, so please see here

我們的社群媒體和數位廣告合作夥伴也使用cookies和類似技術，所以請點擊這裡

We want to bring you offers and promotions that are most relevant to your interests at particular times, in emails (where we have your consent) and on the Site when you visit. To help us form a better, overall understanding of you as a customer, we may combine your information gathered across various channels, for example your online and offline shopping history. For this purpose we also combine the data that we collect directly from you with data that we obtain from third parties to whom you have given your consent to pass that data onto us. In doing this, we may put you into one or more categories of customer which we use to help build our promotional and marketing strategies, and that category will in part dictate the promotional communications and recommendations you receive from us.

我們希望透過電子郵件（我們將徵得您的同意），以及在您訪問本網站時，為您提供在特定時刻最符合您需求的優惠和促銷活動。為了幫助我們更全面地了解您作為客戶的情況，我們可能會將各種管道上收集到的關於您的資訊結合起來，例如您的線上和線下購物歷史記錄。為此，我們還將我們直接從您那裏收集的資料，和我們從經您授權的第三方獲得的資料合併到我們的資料中。在此過程中，我們可能會將您歸類為某類或多類客戶，並使用這些資訊來製定促銷和行銷策略，根據分類結果，您將從我們這裡收到各類促銷資訊和建議。

5. We are not responsible for third party sites/features

我們不對第三方網站/功能負責

Our Site may provide links to, or features from, other third party sites (such as third party social networks) that we do not own or control. If you click on such links or use such features, you do so at your own risk. We are not responsible for the content or practices of any third party site, application, or feature.

我們的網站可能提供不屬於我們或不受我們控制的其他第三方網站（如第三方社群網絡）的連結或功能。如果您點擊此類連結或使用此類功能，需要自擔風險。 我們不對任何第三方網站，應用程式或功能的內容或行為負責。

6. Safety of our cosmetic products

我們的化妝品安全性

In the event you would experience allergies or intolerance when using our cosmetic products, your requests or claims regarding safety of our cosmetic products should be submitted by contacting:

如果您在使用我們的化妝品時出現過敏或不耐症狀，請以下列方式向我們提出關於化妝品安全性的要求或聲明：

Shiseido Group EMEA

Regulatory Department – Cosmétoviligance

56 A, rue du Faubourg St Honoré

75008 Paris

France

Phone:  +33- 1 46 94 10 00

Shiseido Group EMEA

Regulatory Department – Cosmétoviligance

56 A, rue du Faubourg St Honoré

75008 Paris

France

聯繫電話:  +33- 1 46 94 10 00

The data you provide for safety reasons is your name, contact details and health data relating to allergy or intolerance. The processing of this data is for safety of our cosmetic products only, and based on your consent. This data is used only for this purpose, and in separate digital environments and channels from the general commercial and marketing purposes. We will process it to adapt our marketing messages to you only upon your prior consent.

您出於安全原因提供的資料包括您的姓名、聯繫方式以及與過敏或不耐症相關的健康資料。 我們僅出於化妝品安全性的目的處理此資料，並且會徵得您的同意。 該資料僅用於此目的，並且僅出於一般商業和行銷目的，在獨立的數位環境和通路中使用。 我們僅在您事先同意的情況下處理此類資訊，以此根據您的情況來調整我們的行銷資訊。

We may also have to transmit information on the safety of our cosmetic products to the competent health authorities, on an anonymous basis.

我們可能還必須以匿名方式，將有關化妝品安全性的資訊傳送給衛生主管機關。

7. Do we use Cookies and similar technologies

我們是否使用Cookies和類似技術

Like most websites, our Site uses cookies and/or other similar technologies such as device-IDs, pixel tags or web beacons to collect and store certain information. You can learn more about cookies and how they work at www.allaboutcookies.org or http://www.youronlinechoices.eu.

與大多數網站一樣，我們的網站用cookies和/或裝置ID、像素標籤或網路信標等其他類似技術來收集和儲存某些資訊。您可以在www.allaboutcookies.org或http://www.youronlinechoices.eu上了解有關cookies及其工作原理的更多資訊。

Although most Web browsers automatically accept cookies, the decision of whether to accept or not is yours. You have the choice to accept or decline cookies by way of consent. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you.

雖然大多數網頁瀏覽器都會自動接受cookies，但接受與否的決定權歸您所有。您可以選擇同意接受或拒絕cookies。您可以調整瀏覽器設定以防止接收cookies，或在收到cookies時隨時得到通知。

Please refer to our Cookies Policy to learn more about what specific cookies we may use, for which purpose and the choices you have regarding the use of cookies.

請參閱我們的Cookie政策，詳細了解我們可能會使用哪些特定Cookies，以及您對Cookies使用的選擇。

8. Do we share your Personal Information?

     我們是否會分享您的個人資料？

Shiseido is a leading beauty care and perfume company with products sold in over 120 countries. As a global business, we may share your personal information with Shiseido Group companies and trusted third parties based outside the country in which you live so that they may process that data on our behalf. We will never rent, trade or sell your personal information to third party companies  for their own marketing use. 

資生堂是美容護理和香水領域的領軍企業，產品銷往120多個國家。作為一家全球企業，我們可能會與您所在國家/地區以外的資生堂集團和受信任的第三方共享您的個人資料，以便他們代表我們處理這些資訊。 我們絕不會把您的個人資料出租、交易或出售給第三方公司，用於其行銷用途。

Affiliates and Shiseido group entities

關聯公司和資生堂集團
We may share (or receive) information about you, including personal information, with our regional headquarters for Europe-Middle East-Africa (EMEA), BEAUTE PRESTIGE INTERNATIONAL S.A., the trading name of which is SHISEIDO GROUP EMEA, RCS B 379 445 984, which headquarter is 56A rue du Faubourg Saint Honoré 75008 Paris, France (“SHISEIDO GROUP EMEA“), and Shiseido Americas Corporation which headquarter is 900 Third Avenue, New York NY 10022, in the US (“SAC“).

我們可能會與我們的歐洲 – 中東 – 非洲地區總部分享（或從其處接收）有關您的資訊，包括個人資料，BEAUTE PRESTIGE INTERNATIONAL S.A.的商號為SHISEIDO GROUP EMEA，工商註冊編號為RCS B 379 445 984，總部位於法國56A rue du Faubourg Saint Honoré 75008 Paris, France（“SHISEIDO GROUP EMEA”），美國Shiseido Americas Corporation總部是900 Third Avenue, New York NY 10022, in the US (“SAC“)。

SHISEIDO GROUP EMEA is in charge of leading our ecommerce, customer relations and marketing efforts for the Europe, Middle East and Africa region and this means they are also a joint controller of your personal data under European data protection law.

SHISEIDO GROUP EMEA負責歐洲、中東和非洲地區的電子商務、客戶關係和行銷工作，這意味著他們也會按照歐洲資料保護法的規定，共同掌管您的個人資料。

SAC is in charge of defining and administering of Shiseido Group’s IT system, and providing technology infrastructure, including through their third party suppliers, which helps us for instance host the Site and your information, provide customer relationship management or “CRM” services and payment processing. As such, SAC acts as a data processor on our behalf.

SAC負責規劃和管理資生堂集團的IT系統，並提供技術基礎設備（包括透過其第三方供應商的服務）來為我們託管網站，儲存關於您的資訊，提供客戶關係管理或“CRM”服務和支付處理服務。因此，SAC是我們的數據處理方。

Third party vendors and providers

We sometimes share your personal data with trusted third parties. For example, delivery couriers, for fraud management, to handle complaints, to help us personalise our offers, website, application development, hosting, maintenance, customer relationship management and promotional services to you and so on. You can see the main companies we work with who collect information relating to you directly through the Site here.

第三方銷售商和供應商
我們有時會與受信任的第三方分享您的個人資料。 例如用於送貨，管理欺詐，處理申訴，幫助我們對優惠活動進行個人化處理，網站，開發應用程式，託管，維護，管理客戶關係，為您提供促銷服務等等。您可以看到，與我們合作的主要公司會直接透過本網站收集與您有關的資訊。

Where we use any of these providers:

我們在哪些方面使用這些供應商的服務：

• We provide only the information they need to perform their specific services.
• They may only use your data for the purposes we specify in our contract with them.
• We work closely with them to ensure that your privacy is respected and protected at all times.
• If we stop using their services, any of your data held by them will either be deleted or rendered anonymous.
• 我們僅向其提供執行特定服務時所需的資訊。
• 他們只能將您的資料用於我們與他們簽訂的合約中所指定的事項。
• 我們與他們密切合作，以確保您的隱私始終得到尊重和保護。
• 如果我們停止使用他們的服務，他們保存的有關您的任何資料都將被刪除或轉為匿名方式。

For some suppliers, we and our group companies need to transfer your information to locations outside the European Union, such as to the United States.

對於某些供應商，我們和我們集團旗下的公司需要將您的資訊傳輸到歐盟以外的地方，例如美國。

Legal disclosures (when necessary)

This is when we may need to share your information for law enforcement or other legal purposes. This type of sharing may be necessary in connection with a lawsuit, claim or investigation, governmental inquiry, court order, enforcement of legal rights (e.g., contract terms, intellectual property rights, etc.), safety issue, or other similar legal or security matter. Sharing your information for these reasons is not a regular event, but could arise from time to time. We will strive to limit the types and amount of information we may need to share for legal purposes to that which is reasonably necessary and will make sure that any transfers outside the European Union is made on the appropriate legal basis.

法律披露（如有必要）

我們可能會出於執法或其他法律目的分享您的資訊。在遇到訴訟，索賠或調查，政府調查，法院命令，行使法定權利（例如合約條款和智慧財產權等），安全問題或其他類似的法律或安全事項時，可能必須要共享這類資訊。我們不會經常出於這些原因而共享關於您的資訊，但這樣的情況可能會不時出現。我們會努力把出於法律目的而進行共享的資訊類型和數量限制在合理必要的範圍內，並確保在把任何資訊轉移到歐盟以外時，都遵守法律規定。

Business transfers (e.g., sale or acquisition of company)

To the extent allowed by the law, we may share (or receive) information about you, including personal contact information, in the event of an acquisition, merger, sale, corporate restructuring, bankruptcy, or other similar event that involves Shiseido Group EMEA or its parent or affiliated companies. If such an event occurs, we will take reasonable steps to require that your information be handled in accordance with this Policy, unless it is not practicable or permissible to do so and will make sure that any transfers outside the European Union is made on the appropriate legal basis.

企業轉讓（例如出售或收購公司）
在法律允許的範圍內，我們可以在涉及Shiseido Group EMEA或其母公司或分公司的收購、合併、銷售、公司重組、破產或其他類似事件中分享（或接收）有關您的資訊，包括個人聯繫資訊。如果發生此類事件，我們將採取合理措施，要求按照本政策處理您的資訊，除非不可行或不允許這樣做，並確保在把任何資訊轉移到歐盟以外時，都遵守恰當的法律規定。

Shiseido is headquartered in Japan, and we have operations, affiliates, entities, and service providers in Europe and throughout the world, including in the United States. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.

資生堂總部位於日本，我們在歐洲和世界各地，包括美國，都有營運，都設立了分支機構和實體，都擁有服務供應商。因此，我們和我們的服務供應商可能會將您的個人資料傳送給一些司法機構，或從一些司法機構查詢您的個人資訊，這些司法機構須遵守的資料保護等級可能與您本國/本地區的資料保護等級不同。

Whenever we transfer your personal data out of the EEA or Switzerland, we ensure a similar degree of protection is afforded to it by ensuring that these transfers are based on standard contractual clauses, in compliance with the model clauses validated by the European Commission or, for some transfers to the United States, under the Privacy Shield program, details of which you can find here: https://www.privacyshield.gov/welcome.  When such sharing of information involves transfers outside Europe to SAC, these transfers are based on its Privacy Shield certification. SAC complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of your information transferred from the Europe to the United States. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/list.

每當我們將您的個人資料傳輸到歐洲經濟區或瑞士以外時，我們都會保證在這些資料的轉移過程中會遵守符合歐盟委員會的標準合約條款規定，藉此提供同等標準的保護等級。一些轉移到美國的資料，則會遵守隱私護盾（Privacy Shield）計畫的規定，您可以在這裡找到詳細資訊：https://www.privacyshield.gov/welcome。 當資料需要轉移到歐洲以外的SAC時，以隱私護盾認證為基礎。 SAC符合由美國商務部製定的，用於收集、使用和保留從歐洲轉移到美國的資訊的歐盟-美國隱私護盾框架。 要了解有關隱私護盾計畫的更多資訊以及查看我們的認證，請訪問https://www.privacyshield.gov/list。

9. How do we protect your Personal Information?

我們如何保護您的個人資訊？

Shiseido knows how much data security matters to all our customers. So we take great care to treat your data and take all appropriate steps to protect it, and require the same of our suppliers who we share your data with.

資生堂知道資料安全對我們所有的客戶來說都很重要。 因此，我們會非常謹慎地處理您的資料並採取所有適當的措施來保護您的資料，並要求和我們共享資料的供應商和我們一樣謹慎。

Secure operating environments

安全的操作環境

We secure access to all transactional areas of our websites and apps using ‘https’ technology.

每次訪問我們網站和應用的交易區域時，都會受到“https”技術的保護。

Encryption for payment info

Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.

加密付款資訊
訪問您的個人資料時，會受到密碼保護，敏感資料（如金融卡資訊）則受到SSL加密保護。

Other security measures

其他安全措施

In addition to the methods above, we may take other measures to protect your information, depending on the sensitivity of the data and other considerations (such as how the information is collected and where it is stored). These measures may include (among other things) additional access restrictions, password requirements, and physical protections (e.g., secure data centers, etc.).

除上述方法外，我們還可以採取其他措施來保護您的資訊，具體取決於資料的敏感性和其他考量（例如資訊的收集方式和儲存位置）。這些措施可以包括（尤其是）附加訪問限制、密碼要求和物理保護（例如，安全資料中心等）。

Measures you can take

您可以採取的措施

Despite all of our efforts, no security safeguards or standards are guaranteed to provide 100% security. It is also important for you to play a role in keeping your information safe and secure. When signing up for an online account, please be sure to choose an account password that is hard for others to guess and never to reveal it to anyone else. If you use a shared or public computer, never choose to have your login ID or password remembered and make sure to log out of your account every time you leave the computer.

儘管我們已經努力採取了各種措施，但依然沒有任何安全保障措施或標準可以保證100％的安全。閣下自己在保證資訊安全的過程中發揮的作用也很重要。註冊線上帳號時，請務必選擇其他人難以猜測的帳號密碼，不要將其透露給任何其他人。如果您使用共享或公共電腦，請不要選擇記住您的登入ID或密碼，並確保每次離開電腦時都要登出帳號。

Please note, however, that these protections do not apply to any information you choose to share in public areas such as our website community features or other social areas. We pay particular attention to sensitive data, in particular payment card data, allergy or intolerance data, etc.

但請注意，這些保護措施不適用於您選擇公開分享的任何資訊，例如在我們的社群網站或其他社群領域中。我們會特別關注敏感資料，特別是金融卡資料、過敏或不耐症資訊等。

10. How long do we retain your Personal Information?

我們將會保留您的個人資料多久？

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Policy. The criteria used to determine such retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal or business obligation to which we are subject; or (iii) whether a longer retention period is required or permitted by law.

我們將在完成本政策中列出目的所需的時間內保留您的個人資料。 用於確定保留期時長的標準包括：（i）我們與您保持持續聯繫的時間長度; （ii）我們是否需要履行法律或商業義務; 或（iii）延長的保留期是否受法律要求或是否得到法律允許。

11. Your rights and choices

您的權利和選擇

You have the legal right to request:

您擁有以下合法權益 :

• Access to the personal data we hold about you.
• The correction of your personal data which is wrong.
• In some specific cases, the erasure of your personal data.
• That we stop using your data where our ‘lawful basis’ is consent by withdrawing your consent at any time, or to object to our use of your data where our ‘lawful basis’ is      legitimate interests and we have no legitimate overriding interest, or once the purpose      for which we hold the data has come to an end.
• In specific cases, that we restrict our processing of your personal data;
• That we stop using your personal data for direct marketing.
• If your data is processed automatically based on your consent or the performance of a contract with you and, to obtain a copy of the personal data you provided us, in a       commonly used format, to transmit it to another data controller.
• 要求訪問我們持有的關於您的個人資料。
• 要求糾正有誤的個人資料。
• 要求在某些特定情況下，刪除您的個人資料。
• 要求我們停止使用您的資料，如果我們達成的“法律基礎”是您可以在任何時候撤銷授權；或者當我們使用您的資料時是出於我們的合法利益，但該合法利益並非至高無上時，您可以反對我們使用您的資料；或者是當我們持有該資料的目的已經結束時。
• 要求我們在特定情況下，限制對您的個人資料的處理;
• 要求我們停止用您的個人資料來進行直接行銷。
• 如若您的資料是基於您的准許或為履行與您簽訂的合約自動進行處理的，您有權要求我們提供您個人資料的副本，以常用格式將其傳輸到另一個資料管理方。

You have the right to request a copy of any personal data we hold that relates to you. To ask for your information, please contact our Data Protection Officer in the Contact section , To ask for your information to be amended, please update your online account, or contact our Customer Services team.

您有權要求我們提供由我們持有的，與您相關的任何個人資料的副本。 如果您想要詢問關於您的資訊，請在聯繫部分我們的資料保護專員。如果您想要求我們修改資訊，請更新您的線上帳號，或聯繫我們的客戶服務團隊。

If we choose not to action your request we will explain to you the reasons for our refusal.

如果我們選擇不執行您的請求，我們將向您解釋拒絕的原因。

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Policy. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

為了保護您的個資的機密性，我們會要求您在根據本政策規定提出任何請求之前，驗證您的身份。 如果您已授權第三方代表您提交請求，我們將要求他們證明他們已獲得您的許可。

12. Data about Children
13. 有關兒童的資料

Our Sites are not directed to anyone under 16 years of age. We do not solicit or collect any type of information from a person known to be under the age of 16. If we become aware that we have accidentally collected information from a child, we will remove that information from our records as soon as feasibly possible (or obtain the necessary parental permission to retain it).

我們的網站不向任何16歲以下人士開放。 我們不會從已知未滿16歲的人士那裡索取或收集任何類型的資訊。如果我們發現我們意外地從未成年人處收集了資訊，我們將盡快從我們的記錄中刪除該資訊（或者在獲得必要的父母許可後保留它）。

14. International Privacy Laws

國際隱私法

This Policy represents our accepted privacy principles but does not supplement or replace existing national law. It complements the respective national data protection law. The respective national law supersedes in case where it requires deviations from this Policy or sets more stringent requirements. Likewise, the contents of this Policy shall apply if no corresponding national data protection law exists.

本政策代表我們認可的隱私原則，但不能補充或取代現有的國家法律。它是對各國國家資料保護法的補充。如若適用的國家法律要求偏離本政策或設定更嚴格的要求，則相應的國家法律將取代本政策。同樣，如果不存在相應的國家資料保護法，則適用本政策中的內容。

15. Dispute Resolution / Contacting the Regulator

爭議解決/聯繫監管機構

If you have any complaints regarding our compliance with this Policy, please first contact us. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Policy.

如果您不滿意我們對本政策的遵守程度，請先與我們聯繫。我們將調查並嘗試解決根據本政策使用和披露個人資料所導致的申訴和爭議。

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the French Privacy Commission (CNIL), who is our ‘lead supervisory authority’ under data protection law. That means they are the data protection regulator with primary responsibility for overseeing our compliance with data protection law. You can contact them by calling: +33 (0)1 53 73 22 22 or go online to www.cnil.fr (opens in a new window; please note we can’t be responsible for the content of external websites).

如果您認為您的資料未得到正確處理，或者您就個人資料的使用，向我們提出請求後並未獲得滿意回覆時，您有權向法國隱私委員會（CNIL）提出申訴，該機構是我們在資料保護法方面的“主要監督機構”。這意味著他們是資料保護監管機構，主要負責監督我們是否遵守資料保護法。您可以致電：+33（0）1 53 73 22 22或訪問www.cnil.fr網站（在新視窗打開；請注意我們對外部網站的內容不承擔責任），與他們聯繫。

Additionally, Spanish users may contact directly with the Spanish Data Protection Authority by writing to C/ Jorge Juan, 6. 28001, Madrid or go online to www.agpd.es.

此外，西班牙用戶可以直接與西班牙資料保護局聯繫，請寫信給C/ Jorge Juan, 6. 28001, Madrid（馬德里）或訪問www.agpd.es網站。

If you are based outside of France or Spain, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence. (see http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html).

如果您位於法國或西班牙境外，您有權向您所在國家/地區的相關資料保護監管機構提出申訴。 （參見http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html）。

16. Any questions? How to contact us

有什麼問題嗎？如何聯繫我們

We hope this Policy has been helpful in setting out the way we handle your personal data and your rights to control it.

我們希望本政策有助於您瞭解我們會處理您的個人資料，以及您擁有哪些權利來掌管您的資料。

If you have further questions related to this Policy or have any concerns regarding your personal data, please contact our Data Protection Officer who will be pleased to help you:

如果您對本政策或您的個人資料有任何疑問，請聯繫我們的資料保護專員，他們樂意為您提供幫助：

• Email us at: DPO@emea.shiseido.com
• 我們的電子郵件： DPO@emea.shiseido.com
• Or write to us at : Data Protection Officer

Shiseido Group EMEA

56 A, rue du Faubourg St Honoré

75008 Paris

France

• 我們的郵寄地址: Data Protection Officer

Shiseido Group EMEA

56 A, rue du Faubourg St Honoré

75008 Paris

France

Please contact the above company for all processing described in this Policy, except for the safety of cosmetic products. For safety of cosmetic product please refer to Section 6 of this Policy.

除化妝品安全事宜外，請聯繫上述公司處理本政策所描述的所有事項。 有關化妝品安全性的事項，請參閱本政策的第6節內容。